We desire maximum asset recovery by accelerating movement of inventory to market, but not at the expense of product quality and brand integrity.

Segue offers dramatic cost improvements with the elimination of redundant touch points in the supply chain; reducing the manufacturers internal cost and overhead associated with the management of inventory.

Segue’s dedicated team is highly trained and provides solid detailed and repeatable services in preparation for the product to be remarketed. This is done through the continuous implementation of Best in Class Processes, Procedures and Innovative Concepts. Our attention to detail and focus on Customer Service and Support is unparalleled.

Complete, efficient, accurate, measurable results with improved recovery, minimize costs.

Ability to manage all facets of the Return Logistics process, reducing supply chain cost and gaining resource efficiency.

Recertified By Segue Packaging (with In-House Warranty).

Timely, accurate reporting.

• Processing of Open Box damaged goods, E&O
• Screening
• Sorting
• Cleaning
• Testing
• Rework
• Re-packaging
• QA Inspection
• Warehousing & Logistics
• Client Reporting & Analytics
• Product Triage / Reclamation
• Recycling / E-Waste

Sorting inventory may not be glamorous, but it is very important to financial returns. Sorting, cleaning and testing strike at the heart of inventory valuation. At Segue we know that new inventory claims a higher market value than pre-owned inventory, so we employ a strict methodology to ensure that client’s get top dollar for all products. Lesser discipline would result in lesser returns. Segue not only processes the return inventory, we work with clients to understand root cause to prevent future returns. Segue’s analytical return center team delivers detailed client reporting and analytics on processed products.

Our commitment to our customers is protect the brand, turn at-risk inventory around quickly, and return back to market. This produces higher yields and reduced costs. Manufacturers receive perfectly good inventory as returned and opened. When working with Segue, we can maximize all returned inventory. Segue can package as “Recertified by Segue” a program allowing product to be sold in retail pack or white boxes, with a 90-day Segue Warranty.

Segue's clients rely on our cost effective integrated solutions and global capabilities to help drive their asset manage improvement. Segue provides a comprehensive portfolio of reverse logistics services within a scalable model through strategic partner relationships. As an example, through our integrated partnership with NYK (one of the largest global logistic providers in the world) Segue can scale its resources and warehousing facilities to expand up to 1 million square feet. Agile, rapid, and flexible deployment to meet any unique client opportunity within days.

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